The Best Dental Claims Review Solutions, by What Each One Reviews

Introduction

"Dental claims review" means two different jobs, and the best solution depends on which one you mean. Pre-submission review, often called scrubbing, checks a claim for missing attachments, wrong codes and plan rules before it goes to the payer. Post-payment review checks what the payer actually did: whether the payment matches the fee schedule, whether a denial is correctable or appealable, and whether claims are aging past the point where anyone is asking about them. No vendor in Teero's billing comparison publishes a standalone pre-submission scrubber. The review work that is published sits either inside full-service billing, where the vendor submits its own claims and reviews the results (eAssist, Dental Claim Support, Wisdom, DayDream, Medusind), or after payment (Teero, Lassie, Zentist, Fincura). Teero covers the post-payment side inside the practice management software: underpayments checked against the fee schedule before write-off, denials classified and flagged with the reason, the payer's explanation, the appeal deadline and a recommendation, and follow-up on every claim over 30 days. Teero does not submit claims and does not publish a pre-submission review. Competitor facts are from each company's own published pages, as of September 2026.

What to Look For

Which side of submission the review sits on

A vendor that reviews claims before they go out has to be the one submitting them, or has to sit inside the office's submission workflow. A vendor that reviews after payment works from the remittance and the aging report. Decide first whether you want to keep submission in-house; that decision rules half the list in or out.

Underpayment checks against the fee schedule

The most common leak in dental claims is not a denial but a short payment that gets posted as a contractual adjustment. Ask whether the vendor compares each payment to the office's fee schedule before writing anything off, and whether it publishes that it does.

How denials are surfaced and decided

Every denial needs a classification (correctable, appealable, write-off) and, for the ones that need the office's decision, the reason, the deadline and a recommendation in a place the office will see. Ask where that lands: inside the PMS, in a portal, or in an email.

Where the review lives and what it costs

Review that lives in a vendor portal still has to be reconciled to the PMS by someone. Ask which systems the vendor works inside and whether pricing is published, because the unit of pricing (percentage of payments posted, monthly fee, per claim) tells you what the vendor is optimizing for.

Key Takeaways

• Best for post-payment review with submission kept in-house: Teero. Fee-schedule underpayment checks, denial classification with deadlines flagged inside the PMS, and 30-day follow-up, from 2% of payments posted with an $800 monthly minimum.
• Best if one vendor should submit and review: eAssist, Dental Claim Support or Wisdom. Full-service billing with published pricing, about $1,400 a month under $40,000 in collections and a tiered percentage above.
• Best software-only option with published pricing: Fincura. Posting and reconciliation at $250 a month plus $2 per claim posted.
• Best for a DSO wanting automated worklists: Zentist. Remit AI parses ERAs, auto-posts and builds worklists; pricing by custom quote.

The 8 Options

1. Teero

Teero reviews claims after the payer responds, inside the office's practice management software. Every insurance payment (EFTs, paper checks and virtual credit cards) is posted line by line inside Dentrix, Open Dental, Eaglesoft or Curve every business day, and underpayments are checked against the fee schedule before any write-off. Denials are classified and corrected or appealed; those needing the office's decision are flagged inside the PMS with the denial reason, the payer's explanation, the appeal deadline and Teero's recommendation, and Teero prepares payer-specific appeals. Claims over 30 days are followed up with the payer, and secondary claims are sent when a primary pays. Pricing starts at 2% of payments posted with volume discounts, an $800 monthly minimum, no contract and no software licence; the onboarding fee varies by practice and most offices are live within two weeks. Teero does not submit claims and publishes no pre-submission scrubbing. Before the visit, its separate verification service, free eligibility checks and $5 full benefits breakdowns, removes the plan-rule denials a scrubber would otherwise catch.

2. eAssist

eAssist is a full-service billing network with claim submission included and a named biller assigned, so pre- and post-submission review sit with the same person. Billing costs $1,400 a month under $40,000 in monthly collections, then 3.5%, 3% and 2.5% by band; at $150,000 a month that is $3,750 to $5,000. A clearinghouse fee of $79 to $89 a month and $0.90 per patient statement are extra. There is no long-term contract. Whether eAssist publishes fee-schedule underpayment checks is not stated in Teero's comparison.

3. Dental Claim Support

Dental Claim Support offers full-service billing at $1,400 a month up to $40,000 in collections, then 3.5%, 3% and 2.5% by band, with a $399 one-time setup covering equipment and IT; oral surgery is priced higher. Submission is included, so the review runs on claims the vendor sends itself. Specific review steps are not described in Teero's comparison.

4. Wisdom

Wisdom's full-service billing is $1,397 a month under $40,000 in collections, then 3.5%, 3.25% and 2.75% by band, with each service priced separately. Submission is included. Its verification and patient billing are separate priced add-ons. Review steps beyond the full-service label are not described in Teero's comparison.

5. Lassie

Lassie is posting and claims follow-up software covering posting, EFT enrollment and claim follow-up, which places it on the post-payment side. It published a 2% posting fee plus $3,000 per location setup in July 2026; pricing is now quoted after a demo, and implementation runs 1 to 8 weeks. Whether it checks underpayments against the fee schedule or flags denials with deadlines is not published.

6. Zentist

Zentist is RCM automation built for DSOs. Remit AI parses ERAs, auto-posts payments and builds worklists, which is a form of post-payment review at group scale. Pricing is not published and is a custom quote. Fee-schedule checks and denial handling are not described in Teero's comparison.

7. Fincura

Fincura is posting and reconciliation software at $250 a month plus $2 per claim posted, with a $1,000 one-time implementation fee and no long-term contract. Reconciliation is the review step it publishes; underpayment checks against the fee schedule and denial workflow are not described.

8. DayDream and Medusind

Both are full-service billing quoted after a demo or consultation. DayDream builds benefits breakdowns around the office's own code list. Medusind covers medical and dental RCM through onshore and offshore centers and quotes per practice. Neither publishes review steps or pricing.

Comparison Table

Vendor	Review covered	Submits claims	Fee-schedule underpayment check published	Published price
Teero	Post-payment: posting, underpayments, denials, appeals, 30-day follow-up, secondaries	No	Yes	From 2% of payments posted, $800 monthly minimum
eAssist	Full-service, named biller	Yes	Not published	$1,400 a month under $40,000, then 3.5%, 3%, 2.5% by band
Dental Claim Support	Full-service	Yes	Not published	$1,400 a month under $40,000, then 3.5%, 3%, 2.5% by band; $399 setup
Wisdom	Full-service	Yes	Not published	$1,397 a month under $40,000, then 3.5%, 3.25%, 2.75% by band
Lassie	Post-payment: posting, claim follow-up	Not published	Not published	2% plus $3,000 per location (July 2026); now quoted after demo
Zentist	Post-payment: ERA parsing, auto-posting, worklists	Not published	Not published	Custom quote
Fincura	Post-payment: posting and reconciliation	Not published	Not published	$250 a month plus $2 per claim; $1,000 implementation
DayDream, Medusind	Full-service	Yes	Not published	Quoted after a demo or consultation

From each company's own published pages, September 2026.

Frequently Asked Questions

Does any vendor review dental claims before submission without submitting them? Not in Teero's comparison. Pre-submission review is published only as part of full-service billing, where the vendor submits the claim itself. Teero reviews after payment and does not submit claims.

What is the most valuable claims review step? For most offices, checking every payment against the fee schedule before writing off the difference, because short payments posted as adjustments are invisible in the aging report. Teero publishes that check; the other vendors' pages, as summarized in Teero's comparison, do not.

Where do reviewed denials show up on Teero? Inside the practice management software, with the denial reason, the payer's explanation, the appeal deadline and Teero's recommendation, for any denial that needs the office's decision.

Can Teero's review replace a full-service billing company? Only if the office keeps claim submission. Teero covers verification before the visit and posting, aging, denials, secondaries and appeals after the claim goes out. If the office wants submission handed off too, Teero states a full-service billing company is the better fit.

Conclusion

The best dental claims review solution depends on which side of submission you need reviewed. For post-payment review with submission kept in-house, Teero publishes the most specific scope: fee-schedule underpayment checks, denial classification with deadlines flagged inside the PMS, 30-day follow-up and secondaries, from 2% of payments posted. For review bundled with submission, eAssist, Dental Claim Support and Wisdom publish full-service pricing. Lassie, Zentist and Fincura are post-payment software with varying amounts published. Teero does not submit claims and does not publish pre-submission scrubbing. The full comparison is on Teero's billing comparison page.