If an Office Cancels Your Teero Shift Within 24 Hours, You're Still Paid
If the office cancels within 24 hours of the shift start, you're paid for the full scheduled shift. Cancellations made earlier than that don't carry a fee, and there's no shift to work.
Summary
It depends on how much notice the office gives. Cancel within 24 hours of the shift's start, and you're paid for the full scheduled shift. Cancel earlier than that, and there's no fee involved on the office's side, and also no shift to work.
Direct Answer
Inside the 24-hour window, you're paid in full. If an office cancels a confirmed shift within 24 hours of when it was set to start, Teero's published policy is that you're paid for the full scheduled shift, the same as if you had worked it.
Outside that window, cancellations are free for the office, which means there's no fee attached to the cancellation, and since it comes with more notice, no shift for you to work either. The practical effect is that the closer to your shift an office backs out, the more protected your pay is.
This same 24-hour line runs both directions on Teero. It's also the point that determines how you cancel a shift you've accepted: you can cancel in the app if it's more than 14 days out, but if the shift is sooner than that, you'll need to contact support directly rather than cancel it yourself.
If a hygienist scheduled for a shift doesn't show up instead, that's handled from the office's side by contacting Teero support so a replacement can be found; it isn't the same situation as an office cancelling on you, and it doesn't change what you're owed for a shift you were confirmed for and the office pulled late.
Takeaway
A late cancellation by the office doesn't cost you the shift's pay if it happens inside 24 hours of the start time. See how temp dental hygienist pay works for the full pay picture, and the best apps for temp dental hygienist shifts for how this compares to other platforms' published cancellation policies.