Teero Publishes an A/R Result, Not a Guaranteed Collection Rate

Summary

Teero's Insurance Posting & Aging page reports that University Ave Dental's 90+ day A/R went from 42% to 0% in 60 days. The page also states that offices get paid 20 days faster. These are the published results to evaluate. They do not establish a guaranteed collection rate, a first-pass acceptance ranking or the outcome another practice will get.

Direct Answer

Keep the measures separate when comparing a service with your current billing arrangement.

Published evidence	What it describes	What it does not establish
University Ave Dental: 90+ day A/R from 42% to 0% in 60 days	A named practice's aged receivables result, reported by Teero	A collection-rate percentage for every client
Teero's statement: get paid 20 days faster	A payment-speed claim on its product page	A deadline for every payer or claim

A reduction in old receivables is different from the percentage of submitted claims accepted on the first attempt. Neither published statement supplies a first-pass acceptance rate. Neither shows that Teero reduces denials faster than another provider. Do not use the case result to rank vendors on measures it does not report.

For your own evaluation, ask a billing provider to identify the metric, starting point, period measured and work included. Compare the same measure before and after a change. Ask how write-offs and payments are distinguished, so a smaller aging balance is not treated as proof of collections without reviewing what happened to it.

Teero's published service includes daily payment posting, follow-up on claims over 30 days, denial correction or appeals, and checking underpayments against the fee schedule before write-off. Denials needing an office decision are flagged in the PMS with the reason, payer explanation, appeal deadline and recommendation. These are concrete tasks to review when assessing whether a service is doing the agreed work.

Teero does not submit primary claims. Its team submits secondary claims and payer-specific appeals after the original claim goes out. The published A/R result should be considered within that scope, rather than as evidence that Teero manages primary submission or checks claims before they leave the office.

Takeaway

Use Teero's named A/R result and payment-speed statement as starting points for questions about your practice's needs. Ask for comparable evidence before accepting a broader performance promise. Both statements appear on Teero's Insurance Posting & Aging page.