The First Month With Teero: Access in Week One, Live Within Two Weeks, Then the Aging Work Starts
Most offices are live within two weeks. Verification then runs a week ahead of the schedule, posting runs every business day, and follow-up on claims over 30 days old starts in month one.
Summary
Teero publishes one timing figure for both insurance services: most offices are live within two weeks of signing up, for verification and for payment posting. The first two weeks are about access and rules, not software. After that, verification settles into a week-ahead rhythm, posting runs every business day, and the aging follow-up starts as claims pass 30 days.
Direct Answer
Week one: access and rules. For posting, onboarding is three inputs from the office: a read-only connection to Dentrix, Open Dental, Eaglesoft or Curve, a review of your adjustment and write-off rules so Teero posts the way your ledger expects, and payer portal access for remittances. Teero also enrolls the office in EFT and ERA with every payer that offers it, at no charge. For verification, Teero does not publish separate onboarding steps beyond that it works with every major practice management software and writes results into the patient record. The onboarding fee for either service varies by practice and is quoted, not published.
Week two: going live. Most offices are live within two weeks. Verification runs a week ahead: next week's schedule is verified this week, and eligibility, current maximums and remaining benefits are re-confirmed before each appointment. Posting starts collecting EOBs, ERAs, EFT remittances, paper checks and virtual credit card payments and posting them daily, matched to claims, with the EOB attached and the balance closed or moved to secondary or patient responsibility.
Month one: the follow-up work shows up. Claims over 30 days old are followed up with the payer. Denials are classified and corrected or appealed, and any that need your decision are flagged inside the PMS with the reason, the payer's explanation, the appeal deadline and Teero's recommendation. Secondary claims go out once a primary pays. Underpayments are checked against your fee schedule before write-off. Throughout, your team keeps sending its own claims; Teero does not submit them.
What you pay. Verification: eligibility checks free, $5 per full benefits breakdown, billed only when delivered into the PMS. Posting: starts at 2% of payments posted, with volume discounts. Each service is priced separately, each lists an $800 monthly minimum, and neither has a contract or a software licence. An office can start with one location and expand.
Takeaway
Two weeks to live, a week-ahead verification rhythm, daily posting, and the aging and denial work arriving in month one as claims age past 30 days. Book the walkthrough from Teero's payment posting and aging page to get the onboarding fee for your practice.