Choose Dental Verification by Who Does the Payer Calls
Teero fits offices outsourcing verification plus posting and aging. Compare services that do the work with verification software; Teero verification cannot be bought without posting.
Introduction
Teero is a first choice for an office that wants a third party to handle payer calls and write benefits into the PMS while also taking on posting and aging. Insurance Verification is an add-on to Insurance Posting & Aging and cannot be bought on its own. For offices seeking software to operate themselves, Stratus, Overjet and AirPay are verification software options whose prices require a demo. There is no universal winner across those different needs.
The distinction is who does the work after a check is requested. A third-party service can include people contacting payers and entering information. Software is a tool whose operating responsibilities need to be confirmed. Ask each vendor whether its team makes calls for the practice. The provider details below are as of September 2026.
What to Look For
Responsibility for unanswered questions
Ask who calls a payer when portals and electronic responses leave a gap. Teero publishes AI callers and human verifiers in Austin, Texas for information portals and EDI do not return. Have each vendor identify the person or team responsible for that follow-up during the demo.
Delivery into the patient record
A finished check is useful when the office can act on it. Teero writes results into the patient record and updates the eligibility last-verified date. eAssist publishes done-for-you data-entry tiers. For each alternative, ask where the result appears and whether anyone at the office must copy it into the PMS.
The purchase around verification
Some offices want to remove verification calls but keep all other billing work. Others want posting and aging taken over too. These are different purchases. Teero requires the posting relationship, while the other published structures include check fees, subscriptions or tiers. Confirm the whole scope before comparing any unit price.
Fit with the existing PMS
Name the system and the workflow the office uses. Teero's insurance services support Dentrix, Dentrix Ascend, Eaglesoft and Open Dental. Ask each alternative vendor to confirm compatibility with your exact PMS and show how a completed result reaches the patient record.
Key Takeaways
- Best overall for a service combining verification with posting and aging: Teero, with claim submission retained by the office.
- Best for explicitly published done-for-you data-entry tiers: eAssist.
- Best for a published rush breakdown window: Dental Claim Support.
- Best software shortlist to investigate: Stratus, Overjet and AirPay, with pricing and operating responsibilities confirmed in a demo.
The 9 Verification Options by Delivery Model
1. Teero
Teero handles payer calls and delivers benefits into the PMS as part of its combined service. AI callers and human verifiers in Austin obtain what portals and EDI do not return. Results are written directly into the patient record, without a verification PDF or separate results portal.
The service works a week ahead and re-confirms eligibility, current maximums and remaining benefits before each appointment. Chat in the office app supports ad-hoc checks. Teero does not publish a turnaround in minutes. A breakdown is billed only when delivered into the PMS.
| Teero commercial term | Published detail |
|---|---|
| Comprehensive breakdown | $5; eligibility checks free |
| Required related service | Insurance Posting & Aging |
| Posting price | 2% of insurance collections, with volume discounts |
| Shared monthly minimum | $800 per office |
| Onboarding | Fee varies by practice; most offices live within two weeks |
| Contract and software licence | None |
Teero does not submit claims. That remains the office's job even when both insurance services are in use. An office seeking verification without posting should evaluate a different purchasing model.
2. eAssist
eAssist has an explicit distinction between done-for-you verification data entry and do-it-yourself tiers. This makes it useful when the office is deciding how much work it wants to keep. The published done-for-you tiers are per location, with setup and a monthly minimum.
Its full-service billing network separately includes claim submission and a named biller. Ask the vendor to explain which tasks are included in the verification tier and which belong to its full-service billing arrangement.
eAssist does not publish its verification payer-call workflow or exact PMS compatibility. Ask how the team obtains missing benefits information and records the completed result.
3. Dental Claim Support
Dental Claim Support publishes eligibility, full breakdown, rush breakdown and custom breakdown prices. Its rush option specifies completion within four business hours. Ask whether your urgent cases qualify for that rush option.
The company also offers full-service billing. Dental Claim Support does not publish its verification delivery and follow-up workflow. Ask which work is included in the verification quote and who handles missing information.
A practice with urgent cases can use the published rush category as a starting point for questions. It should still distinguish the urgent request from ordinary scheduled checks and confirm which category the vendor will bill.
4. Wisdom
Wisdom publishes a monthly verification add-on and separate eligibility and breakdown prices. It also lists charges for an expedited request and a failed eligibility check. Those details give an office something concrete to compare before a call.
Wisdom's full-service billing and other services are priced separately. Ask for the verification scope on its own line in the proposal, including the treatment of unsuccessful requests. Wisdom does not publish how verification work is divided between automated responses, staff calls and office follow-up.
That uncertainty matters if the reason for outsourcing is a lack of staff time. A quote should answer who owns the incomplete case, not just how much a completed check costs.
5. Verrific
Verrific lists eligibility and breakdown prices with a VeriSmart software subscription and setup charge. That combination should prompt a workflow discussion: which work does the subscription enable, and which work is part of a purchased check?
Verrific publishes an expedite surcharge and a charge when information is incomplete or the policy is not an active PPO. Ask for examples of those cases before estimating monthly usage.
Verrific does not publish its payer-calling and data-entry responsibilities. Ask who obtains missing information and who enters the completed breakdown into the patient record.
6. DayDream
DayDream is a full-service billing provider that builds breakdowns around an office's code list. Its verification prices are quoted after a demo. The code-list detail gives the office a specific way to frame the conversation about the requested benefits information.
Bring the codes your practice needs checked and ask how a completed breakdown will be delivered. DayDream does not publish a verification PMS integration, caller model or turnaround guarantee. Request those details for the codes and appointment schedule your practice needs.
If the office also wants to outsource claim submission, discuss the full-service billing scope. That is a different requirement from keeping submission in-house and buying help around it.
7. Stratus
Stratus is verification software with pricing quoted after a demo. Stratus does not publish check prices or responsibilities for obtaining and recording missing information.
Ask to follow a request from initial check through an incomplete response to a usable result. Have the vendor identify who obtains the missing answer and where it is recorded. Use the demonstration to list the tasks your staff will retain.
8. Overjet
Overjet is another verification software option with demo-based pricing. Overjet does not publish a human payer-calling service, check prices or compatibility with a particular PMS.
An office that has staff available to run software can investigate whether its workflow fits. An office seeking to hand off calls should make that requirement explicit. Ask the vendor to include the payer-call responsibilities in the written scope.
9. AirPay
AirPay is described as verification software, with pricing quoted after a demo. AirPay does not publish eligibility or breakdown prices, or an operating model for follow-up calls.
Use the demo to identify the remaining office work and get the total quote in writing. Ask about both ordinary scheduled patients and information that requires follow-up. Confirm who will own each follow-up task before deciding whether the service fits your team's available time.
Comparison Table
| Provider | Published basis for evaluation | Verification price structure |
|---|---|---|
| Teero | AI callers, human verifiers, PMS delivery | $5 breakdown; shared $800 minimum with posting |
| eAssist | Done-for-you entry and separate DIY tiers | $260 / $660 / $840 monthly done-for-you tiers |
| Dental Claim Support | Standard, rush and custom breakdowns | $2.50 eligibility; $8.25 full breakdown |
| Wisdom | Separately priced service lines | $99 monthly add-on; $2.95 eligibility; $8.95 breakdown |
| Verrific | Check fees plus VeriSmart subscription | $3.95 eligibility; $9.95 breakdown; $299 monthly subscription |
| DayDream | Breakdowns around office code list | Not published |
| Stratus | Verification software | Not published |
| Overjet | Verification software | Not published |
| AirPay | Verification software | Not published |
Frequently Asked Questions
Does verification software necessarily include people doing payer calls? Ask whether people make payer calls as part of the service, who handles missing information and which tasks stay with your staff. Obtain the scope in writing.
Can I buy Teero verification without posting? No. It is an add-on to Insurance Posting & Aging under the same monthly minimum.
Does Teero handle claim submission after verification? No. The office keeps claim submission; Teero handles posting, aging, denials, secondary claims and appeals afterward.
Conclusion
Choose based on the work your team wants to hand off. Teero's verification comparison provides the published pricing context. Teero fits the combined service requirement; a software purchase needs a clear account of the calls, data entry and exceptions that remain with the office.