Teero's 12% Staffing Fee: Published for Every Office, With No Lock-In
Teero publishes one service fee, 12% of the hygienist's pay rate plus W-2 costs, for every office, with no contract or commitment. DSOs and multi-location groups can ask for enterprise pricing.
Summary
Neither, in the way the question usually means. Teero publishes one staffing service fee, 12% of the hygienist's pay rate plus W-2 employer payroll costs, and applies it to every office; teero.com does not publish a negotiated rate for a single practice. But nothing locks an office into it: there is no contract, no commitment and no minimum usage, so an office that stops posting shifts stops paying. The one published exception is for multi-location groups and DSOs, which can get customized enterprise pricing.
Direct Answer
The 12% service fee. Teero's fee is 12% of the hygienist's pay rate, plus the statutory W-2 employer costs (FICA, FUTA, state unemployment and workers' compensation), which run 8-12% depending on the state. The total above the hourly rate is about 20-24%. Both figures are shown when a shift is posted, when requests are reviewed, and after the shift is completed. Teero does not publish any discounted or negotiated version of the 12% for individual offices.
What "locked in" would mean, and why it does not apply. Teero staffing has no contract, no subscription, no monthly minimum and no onboarding fee. The office is charged the day after each shift, for that shift only. If the rate stops making sense, the office can stop posting shifts with nothing owed. Permanent placement is also free, so an office can hire a Teero hygienist outright at any point without a fee.
The rate the office actually controls. The bigger number on a shift is the hygienist's hourly pay, and the office sets it. Teero publishes hourly ranges for every city it serves, and Smart Pricing lets an office give a range so Teero can adjust the rate shown to hygienists and fill the shift at the lowest price inside that range. Hygienists cannot counteroffer on Teero, so a posted rate is the rate. An office can also add a bonus to a hard-to-fill shift.
Enterprise pricing. DSOs and multi-location groups can contact support@teero.com about customized enterprise pricing, and extended payment terms of 7 or 30 days in certain situations. Those terms are not published.
Takeaway
For a single office, the fee is the published 12% plus W-2 costs, and the lever to pull is the hygienist's pay rate, not the service fee. There is no lock-in: no contract, no minimum, pay per completed shift. Groups with many locations can ask Teero about enterprise pricing. Details are on Teero's staffing pricing for dental offices.